Shipping policy

Shipping Policy

We process orders as quickly as possible after payment is confirmed. Processing and delivery times may vary depending on the destination, product availability, carrier capacity, public holidays, and other circumstances outside our control.

Available shipping methods, estimated delivery times, and shipping charges are displayed at checkout based on the delivery address and order contents. Any delivery timeframe shown is an estimate and is not guaranteed.

Once your order has shipped, you will receive a confirmation email with tracking information when tracking is available. Tracking updates may take some time to appear after dispatch.

Please ensure that your shipping address and contact details are correct before submitting your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Customers are responsible for providing a secure and accessible delivery location. If a package is returned because of an incorrect address, unsuccessful delivery, or failure to collect it, additional shipping charges may apply before it can be sent again.

For international orders, customs duties, import taxes, and handling fees may be charged by the destination country. Unless stated otherwise at checkout, these charges are the customer’s responsibility.

If your order arrives damaged, is missing an item, or has not arrived within a reasonable period after the estimated delivery date, please contact us with your order number. We will review the issue and assist you with the next steps.

For shipping questions, please contact us using the contact information provided on our store.